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Twelve years ago Lily started the Pet Theory chain of veterinary clinics, and has been expanding rapidly. Now, Pet Theory is experiencing some growing pains: their appointment scheduling system is not able to handle the increased load, customers aren't receiving lab results reliably through email and text, and veteranerians are spending more time with insurance companies than with their patients. Lily wants to build a cloud-based system that scales better than the legacy solution and doesn't require lots of ongoing maintenance. The team has decided to go with serverless technology. For the labs in the Google Cloud Run Serverless Quest, you will read through a fictitious business scenario in each lab and assist the characters in implementing a serverless solution.